FAQ

Frequently Asked Question

D&J was founded by a couple, Danny and his wife Jennifer. Danny was majored in Fashion Design back in university and he worked as a pattern maker in the biggest swimwear manufacturer in Asia for over10 years. Because he did a good job, he was encouraged by a well-known customer in swimwear industry to open his own swimwear business. And viola D&J was born. Jennifer was marjored in International Trade Business in university and therefore, they are perfectly match with each other as the golden partner.

Usually our MOQ is 600 pcs per color per style, but to support start up business, we are flexible to accept order no less than 100pcs/color/style while 20% to 50% UPCHARGE will be applied. However, if the total yearly volume is big enough, we will evaluate the business as a full package.

As price agreement is a very key factor to our cooperation, we insist to do a costing exercise based on customer’s old styles or we can also send you our price list with some regular styles we produced before as a reference. If our difference is within 5-10%, that can be solved out. Otherwise we might not be suitable for each other for now.

A complete tech pack includingstyles basic description, product technical sheet information, measurement, BOM(billof materials) sheet, packing accessories will be appreciated. Reference samples or e-patterns can improve costing accuracy to 90%. If you can’t send above to us, then a sketch or a picture will be fine as well, but it can only for your rough price idea.

And it’s also very important that we need to know your bulk order information for costing. Such as how many seasons/collections per year? How many styles per season/collection? How many pcs per style?

For sample, our payment term is 100% T/T in advance. For 1st fit, proto, revised sampe, we charge $50/pcs for seperate top or bottom, $100 for hoodie and joggers. It usually takes 2 weeks after materials ready. For SMS, 2*FOB price and 25-30 days for leadtime. For PP Sample, it’s free of charge and 7 days after materials ready. For TOP, it’s pulled from bulk so 1*FOB price.

For bulk, our regular payment is 50% deposit and 50% balance before shipment and will be negotiated as our cooperation goes further. For leadtime, we suggest to leave 90 days for production.

We have BSCI report and we can share with you the documents if you require. And our factories are audited by the third partyevery year like SGS, ITS, BV. What’s more, all of our suppliers have to pass Okeo-Tex Certificate 100.

Sure we can work with your nominated supplier only need you to provide their contact information. Meanwhile, we have import license and keep a great relationship with Carvico, Eurojersey, DOGI, Eclat…etc

We have in house heat transfer machines, in house bonding machines and laser cut machines, and we plan to purchase the digital printing machines in house in near future. Currently we are working with our printing partners for more than 10 years, maintain a good quality and standard leadtime.

In D&J, we prefer to work with brands directly. Each customer will be treated equally in D&J and our main markets are USA, Australia and Europe but you’ll find the products made by D&J all over the world.

Holding a belief of “Quality is our life”, D&J have built a complete QC system to ensure our quality is meeting with customers’ standards.

From warehouse, the fabrics will be 100% inspected and trims are checked according to international standard AQL2.5. After that, fabric will be relaxed in 48-72 hours to ensure the shrinkage rate. In cutting department, each fabric piece will be checked if it is match the pattern, the quality of embroidery, lasercut, crochet, rubber print……In bulk, we have strict in-line and end-line QC, and final inspection for each production line as well as QC in our packing room for packaging method checking. Before we release the goods and we also have our QA to check before customer’s QC coming for final inspection in order to make sure quality assurance. In addition, before bulk production, we’ll have pre-production meeting with all related department such as butting room, sampling room, pattern room, IE department, sewing team leaders, merchandising team…etc.

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